$99 Social Helpdesk
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Knowledge base
Frequently Asked Questions
Getting Started
- Only $99 a month? What’s the catch?
- I was quoted $900 a month by another firm for a similar plan to yours. What gives?
- Do you regularly publish content on your own social media platforms?
- Social Media Dictionary
- Who writes the content? Are you using bots?
Services & Pricing
- What does the Daily Plan include?
- What does the Growth Plan include?
- What does the Enterprise Plan include?
- What if I need something more robust than your $99 Daily Plan?
- What are your other network add-ons?
Posts & Content
- I signed up yesterday, but I haven't seen any posts yet.
- Can you send me samples of content from my industry?
- What strategies do you use to generate leads using social media?
- How will you know what to post for my company?
- Will your posts make more people like my page, buy my products, visit my website, etc?
Your Social Presence
- What is the most important thing our brand should be doing on social media?
- How should my company deal with negative comments on my social pages?
- How can I provide better customer service using social media?
- What can I do to help my social pages grow more quickly?
- How can I research my competitors on social media?
White-Label Reseller Program
- My clients are primarily in eastern Canada where French is a necessity for posting online. How can we make this work?
- Do you offer any kind of white-label or reseller program?
- How does your white-label reseller program work?
- What do you mean by “white label” program?
- I just paid a monthly fee to become a Reseller. Why am I being asked to pay more for my client’s posting plan?